LEGAL

Privacy Policy

This policy explains what personal information the UK Society of Medical Longevity collects, why we collect it, how we use and protect it, and the rights you have over it.

Last updated: 11 November 2026. Version 1.0.

1. Who we are

UK SOCIETY OF MEDICAL LONGEVITY C.I.C. ("UKSML", "we", "us") is the controller of the personal data described in this policy. We are a community interest company registered in England and Wales, company number 17473151, with our registered office at F14 Raise Business Centre, Tom Pudding Way, Goole, DN14 6BS, United Kingdom.

For any question about this policy or your personal data, email info@uksml.co.uk.

2. The information we collect

Information you give us.

  • Contact details: your name, email address and phone number.
  • Professional details: your GMC number, specialty, stage of training, practice and location, where you provide them.
  • Purchase details: what you bought, when, and your billing details. Card payments are handled by our payment provider, and we do not see or store your full card number.
  • Event details: your booking, attendance, and any dietary or access requirements you tell us about.
  • Messages and submissions: enquiries you send us, forms you complete, and cases or posts you share in member areas or submit to the journal.
  • Members Directory details you choose to have listed.

Information we collect automatically. When you use our website or open our emails, we may collect technical information such as your device, browser, pages viewed, and whether an email was opened or a link clicked. Some of this is collected using cookies, which you can control through the cookie banner on our website.

Information from other sources. We may check your GMC number against the public GMC register to confirm your eligibility for membership.

3. How we use your information, and our legal basis

UK data protection law requires us to have a lawful basis for each way we use personal data.

  • To provide your membership or event booking, including confirming eligibility, giving you access to member areas, issuing receipts and CPD certificates, and sending service messages such as renewal notices. Basis: performance of our contract with you.
  • To send you our newsletter and information about the society, events and membership. Basis: your consent, or our legitimate interests where you are a member or have bought from us before. You can unsubscribe from marketing emails at any time using the link in every email.
  • To run and improve the society and our website, including understanding how our website and emails are used, keeping our services secure, and maintaining the Members Directory. Basis: our legitimate interests in operating a professional society effectively.
  • To meet our legal obligations, including keeping financial and company records. Basis: legal obligation.

Dietary and access requirements. Information about dietary needs, allergies or access requirements can reveal health information, which receives extra protection. We collect it only when you choose to give it to us, use it only to make arrangements for the event you are attending, share it only with the venue or caterer where needed, and delete it after the event. Basis: your explicit consent, which you can withdraw at any time.

4. Who we share your information with

We do not sell your personal data. We share it only with organisations that help us run the society, under contracts that require them to protect it and use it only on our instructions:

  • Our website, membership and email platform (Hiveality), which hosts our website, contact records, member areas and email communications.
  • Our payment provider (Stripe), which processes card payments.
  • Our email and office software provider (Google Workspace), which hosts our email inbox.
  • Event venues and caterers, limited to the details needed to run an event you are attending.

Members who choose to be listed in the Members Directory will have their listed details visible to other members. We may also disclose information where we are required to by law, or to protect the rights and safety of the society, our members or others.

5. International transfers

Some of our service providers may store or process data outside the UK. Where this happens, we make sure appropriate safeguards are in place as required by UK data protection law, such as an adequacy decision or approved contractual terms.

6. How long we keep your information

  • Membership records: for as long as you are a member, and for up to two years afterwards so we can respond to queries and process any return.
  • Financial records: six years from the end of the financial year they relate to, as required by law.
  • Event records: up to two years after the event. Dietary and access information is deleted after the event.
  • Mailing list details: until you unsubscribe, after which we keep a minimal record so we do not contact you again.
  • Enquiries: up to two years after we last corresponded.

7. How we protect your information

We use appropriate technical and organisational measures to protect your personal data, including secure hosting, encrypted connections and restricted access for the people who need it to do their work.

8. Your rights

Under UK data protection law you have the right to:

ask for a copy of the personal data we hold about you;
ask us to correct information that is wrong or incomplete;
ask us to delete your information;
ask us to restrict how we use your information;
object to how we use your information, including for marketing;
ask us to transfer your information to another organisation; and
withdraw your consent at any time where we rely on consent.

To exercise any of these rights, email info@uksml.co.uk. We will respond within one month. Some rights are limited, for example where we must keep records by law, and we will explain if that applies.

9. Cookies

Our website uses cookies that are needed for it to work, and, with your permission, cookies that help us understand how the website is used. You can accept, reject or change your choices at any time through the cookie banner and preferences on our website.

10. Complaints

If you are unhappy with how we have handled your personal data, please contact us first at info@uksml.co.uk so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk or on 0303 123 1113.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, and we will tell members about significant changes by email.